Chromecast times out after a few hours

[Neoteuthis]

While using my chromecast to have TV on in the background, it will time out after a few hours and randomly stop casting mid-movie. Is there a setting somewhere to stop this?

[JenniferV]

Hi Neoteuthis,

Thanks for reaching out to the Google Nest Community. 

A few questions — when did the issue start? How long does it take before it stops casting? Did the video buffer or pixelate before it stopped casting?

Give these steps a try:

• Reboot the Chromecast, router, and casting device.
• Play other videos and try other supported apps.
• Clear the data and/or cache of the app that experiences the issue.
• Uninstall and reinstall the app that experiences the issue.
• Turn off any power or battery saving mode.
• Disable and re-enable Automatic date and time and Automatic time zone.
• Check for system updates on the mobile device.
• Try to cast from another mobile device.
• Perform a factory reset on your Chromecast.

Thanks,

Jennifer

[Jeran]

Hey there,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

[Jeran]

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

[Jeran]

Hey there!

We haven't heard back from Neoteuthis, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Jennifer!

Best regards,
Jeran