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Chromecast times out after a few hours

Neoteuthis
Community Member

While using my chromecast to have TV on in the background, it will time out after a few hours and randomly stop casting mid-movie. Is there a setting somewhere to stop this?

4 REPLIES 4

JenniferV
Community Specialist
Community Specialist

Hi Neoteuthis,

 

Thanks for reaching out to the Google Nest Community. 

 

A few questions — when did the issue start? How long does it take before it stops casting? Did the video buffer or pixelate before it stopped casting?

 

Give these steps a try:

 

  • Reboot the Chromecast, router, and casting device.
  • Play other videos and try other supported apps.
  • Clear the data and/or cache of the app that experiences the issue.
  • Uninstall and reinstall the app that experiences the issue.
  • Turn off any power or battery saving mode.
  • Disable and re-enable Automatic date and time and Automatic time zone.
  • Check for system updates on the mobile device.
  • Try to cast from another mobile device.
  • Perform a factory reset on your Chromecast.

 

Thanks,

Jennifer

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from Neoteuthis, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Jennifer!

Best regards,
Jeran