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Chromecast turns on / off itself

JPaulo
Community Member

Hi.
Bought Chromecast 3 a few days ago and plugged into the TV USB and HDMI port. Now here's the story: When I finish watching a movie, I turn off the TV. 5 or 6 minutes later, Chromecast is also turned off.
Then 4 or 5 hours later Chromecast turns on itself. What does it all mean?

1 Recommended Answer

Cathal_S
Gold Product Expert
Gold Product Expert

Hi JPaulo,

It sounds like the Chromecast is being underpowered, you should use the Google supplied power adapter as TV USB ports can be unstable.

 

Regards,

Cathal

Regards,
Cathal

View Recommended Answer in original post

5 REPLIES 5

Cathal_S
Gold Product Expert
Gold Product Expert

Hi JPaulo,

It sounds like the Chromecast is being underpowered, you should use the Google supplied power adapter as TV USB ports can be unstable.

 

Regards,

Cathal

Regards,
Cathal

JPaulo
Community Member

Ok. I'll do that. Ty.

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

JPaulo
Community Member

No. Thank you.

Jeran
Community Specialist
Community Specialist

Of course! In that case, I'll go ahead and lock up the thread. If you run into any more issues in the future, feel free to create a new thread. 

 

Thank you for your help, Cathal_S!

 

Best regards,

Jeran