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Chromecast unable to connect to Nest WiFi

WhollyJesus
Community Member

Today I connected our new nest system to my existing Google Wi-Fi network, 

Previously I had an IP modem from fiber box then a google Wi-Fi from there. 

Now it's fiber to Google Nest Router, in doing this I'm no longer able to connect to 2 Chromecast devices that were previously working without issue. 

1 Recommended Answer

JenniferV
Community Specialist
Community Specialist

Hi WhollyJesus,

 

Thanks for posting. You could try to do a factory reset on your Chromecast and set it up on your network. Here's a guide: How to factory reset your Chromecast.

 

Thanks,

Jennifer

 

 

View Recommended Answer in original post

6 REPLIES 6

JenniferV
Community Specialist
Community Specialist

Hi WhollyJesus,

 

Thanks for posting. You could try to do a factory reset on your Chromecast and set it up on your network. Here's a guide: How to factory reset your Chromecast.

 

Thanks,

Jennifer

 

 

Thanks JenniferV

I actually have managed to get it working, I did a couple of factory resets, as it made no difference the first time and also factory reset all Google wifi and nest points. Unsure if this was what made the difference or not. 

 

JenniferV
Community Specialist
Community Specialist

Hi WhollyJesus,

 

Thanks for keeping me in the loop and glad to hear that this has been sorted out. Do you still have other questions and concerns?

 

Regards,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi there,

 

It's me again. I don't want to be a nudge but I'd like to check if you still need help with your Chromecast? I'm always here for you.

 

Thanks,

Jennifer


 

Hi, sorry I missed your last reply.

At the moment everything is good thank you. 

JenniferV
Community Specialist
Community Specialist

Hey WhollyJesus,

 

No problem and I'm happy to hear that everything is up and running now. 

 

I will go ahead and lock this thread. Should you need help in the future, you know where to find us. 

 

Have a good one!

 

Best,

Jennifer