cancel
Showing results for 
Search instead for 
Did you mean: 

Chromecast wifi

Iannick
Community Member

I changed wifi company and now i cant connect my chromecast doesnt connect to the new wifi.

 

5 REPLIES 5

DavSkov
Community Member

I am having the same issue. The error message in Google Home simply says 'cannot connect with chromecast' with no guidelines for what to do next

Jeran
Community Specialist
Community Specialist

Hey there Iannick,

I apologize about the late response, thank you for being patient! Were you able to fix that connection issue? If not, I'd be happy to help out, as I know it can be difficult getting the Chromecast working when changing networks. Let me just ask you some questions about what's happening:
 

  • Have you already factory reset the Chromecast?
  • Have you tried forgetting the old network via the Google Home app?
  • Do you get any kind of error message when connecting the new network?
  • What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from Iannick, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran