cancel
Showing results for 
Search instead for 
Did you mean: 

Chromecast will not connect

Toie
Community Member

I moved my tv to another room and now the chromecast won’t connect. It keeps saying no signal

1 Recommended Answer

JenniferV
Community Specialist
Community Specialist

Hi Toie,

 

Sorry for the late response. If you are getting a "No signal" message on your TV, please check the status of the LED light in the Chromecast and make sure the Chromecast is plugged using the power cord and power adapter that came with it. The Chromecast should be plugged in directly to a power source. You may also visit this support website article for additional steps.

 

Keep me posted.

 

Thanks,

Jennifer

View Recommended Answer in original post

4 REPLIES 4

JenniferV
Community Specialist
Community Specialist

Hi Toie,

 

Sorry for the late response. If you are getting a "No signal" message on your TV, please check the status of the LED light in the Chromecast and make sure the Chromecast is plugged using the power cord and power adapter that came with it. The Chromecast should be plugged in directly to a power source. You may also visit this support website article for additional steps.

 

Keep me posted.

 

Thanks,

Jennifer

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from Toie, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Jennifer!

Best regards,
Jeran