04-27-2022 10:26 AM
I have chromecast set up - it worked 3 days ago - and now on the video I want to cast I don't have the cast button (on any app). I do have a folder of google Photes still rolling through from my phone - but I cannot get it to cast from the video on any device.
This has happened before - can't understand why it just doesn't work sometimes - but yet can still display the photos on my TV.
I've spent hours trying to get it to work and it is just frustrating.
Anyone else have this issue - or can walk me through what to do. Wish there was someone I could talk to on the phone to walk me through it.
Thanks
04-29-2022 09:35 AM
I have the same pb, not able to fix it
05-12-2022 02:27 PM
Hey there Bunny2,
I apologize about the late response, thank you for your patience! Were you able to fix that connection issue? If not, I'd be happy to help out, as I can imagine this issue is pretty frustrating. Let me just ask you some questions about what's happening:
Also, here is the how to get a hold of Chromecast support, you'll just need to get through the prompts, and it will give you the option to talk with them via phone call or online chat.
I look forward to your response, and if you have any other questions or concerns for me, please let me know!
Best regards,
Jeran
05-15-2022 06:12 PM
Hi folks,
How's it going? Still need our help? Feel free to let us know if you do.
Thanks for the help here, Jeran.
Regards,
Jennifer
05-16-2022 06:17 PM
Hey there,
Just checking in to make sure that you've seen our response. Please let us know if you have other questions or concerns as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Jennifer