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Chromecast with Google Google TV - Remote

Ricey
Community Member

Hey all.I baught the latest chromecast with the Google tv. My problem is with the remote. 1 IT EATS BatteryThat's another thread do... This is about my remote control go a little wet, n I mean a little wet. Put it into rice n it was working again only for the down buttOn now its more r less useless, will we ever be able to buy a new remote?? Also for some reason the apps on my phone have stopped finding the cc and my LG magic remote has stopped working with it too!

Anyone out there who can help me out? If so some Proper Twelve for u. 

5 REPLIES 5

Ashepherdson
Silver Product Expert
Silver Product Expert

Yes you can buy a new remote:

https://store.google.com/ca/product/chromecast_google_tv_voice_remote?hl=en-GB

 

As for your phone not being able to "See" the chromecast, reboot the phone, the chromecast, and your router, just to ensure everythings on a fresh network together.  

Byteguy
Gold Product Expert
Gold Product Expert

There is a lot to unpack here.

First, the batteries.  The remote does more than a typical IR remote (it also does Bluetooth) so GOOD batteries are a must.  Once I changed to a better brand it helped a lot.

A replacement remote.  Yes, you can order a new one (depending on your country)

Replacement Remote from the Google Store 

Also, depending on your phone, there is now a widget you can use instead of your remote (to get you by for now)

Control your TV with your phone 

Finally, your apps not working with your Chromecast.    Hmm, try this troubleshooter

Troubleshoot your connection 

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to jump in here to check to make sure that you saw the responses from Ashepherdson and Byteguy. Shoutout and huge thank you to Ashepherdson and Byteguy for the help here. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS
 

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS