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Chromecast with Google TV screen has turned very dark

mrehorst
Community Member

‎10-09-2021 08:50 AM

The device has been working fine for about a year, and all of a sudden, the screen has turned very dark. 

I power the device from the 5V wall wart. I have tried disconnecting power for a few minutes, factory reset via the reset button on the device, and nothing works. It did reset, but the setup screen is very dark.

Any ideas?

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3 REPLIES 3

Ashepherdson
Platinum Product Expert
Platinum Product Expert

‎10-09-2021 12:08 PM

Can you test it on a different HDMI port on your tv ?

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mrehorst
Community Member
In response to Ashepherdson

‎10-10-2021 04:35 AM

I tried that- no good, but found that somehow the TVs settings for brightness and contrast has been set to their lowest values. I cranked them back up and it's good now.

I wonder how that happens. I'm the only one in the house and I didn't do that. The TV is old, so maybe starting to have problems.

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Jeran
Community Specialist
Community Specialist

‎10-14-2021 09:08 AM

Hey there!

It looks like mrehorst was able to solve that TV issue, so I'm locking up the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Ashepherdson!

Best regards,
Jeran
 

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