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Chromecast with Google TV won't autoplay from linked services

Cmicck
Community Member

If I ask my Google Home to watch a video from Netflix, Disney+, or any other linked service the Chromecast won't play the episode/movie.  The Chromecast will load the app and go to the correct series but it will sit there at the series screen and require me to press the play button on my remote to start.  Using my old Chromecast the video would start playing immediately. 

6 REPLIES 6

JenniferV
Community Specialist
Community Specialist

Hello Cmicck,

 

Thanks for posting. Have you tried the suggested steps on the thread you've shared? If yes, how was it? You could try to command your Google Home to play videos from different supported apps aside from Netflix and Disney+. This is to isolate the issue. 

 

If the issue persists, reset your Chromecast and Google Home, then try again.

 

Best,

Jennifer

Cmicck
Community Member

I also tried from amazon prime and got the same behaviour. Tried to reset everything and the same thing still happens. 

JenniferV
Community Specialist
Community Specialist

Hey there,

 

Thanks for the update. Could you try to use the Google Assistant on the Voice Remote and check if the same issue will persist?

 

Regards,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi Cmicck,

 

It's me again. How's it going? Still need help?

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hello there,

 

I haven't heard from you so I’ll be locking this thread after 24 hours. If you need help in the future, please feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer