09-05-2022 04:46 AM
Just got a Chromecast with Google TV because my LG smart TV's remote sucks. However, after setting up my Chromecast with Google TV, it will not turn off the TV, it just goes to LG's home screen, and I have to use the LG remote to turn off the TV. LG smart tv is less than 6 months old if that helps.
09-10-2022 08:36 PM
Hello Chtis,
Thanks for reaching out. Please try to remove your TV under the remote and accessories setting and re add it, then set up the Voice Remote buttons. Plugging in the Chromecast into a different HDMI port on your TV might also help.
Thanks,
Jennifer
09-13-2022 08:39 PM
Hey there,
How's it going? Did those steps help?
Regards,
Jennifer
09-14-2022 08:42 PM
Hi Chtis,
Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Jennifer