Chromecast with google tv wont connect to service provider hotspot

[Mkoast1]

I'm trying to connect to a hotspot provided by an internet service provider that requires a login if already a member or you can purchase a login to use the hotspot. How can I get my chromecast to connect?!?!

[Cathal_S · Accepted solution]

Hi Mkoast1,

A Chromecast device is designed to be used on a secure private home WiFi network and not a captive portal type network that requires a username and password.

Some users have reported using travel routers or sharing the connection from a device already logged in to the captive portal network.

Requirements:

https://support.google.com/googlenest/answer/7035987 

[JenniferV]

Hi folks,

Thanks for answering, Cathal_S. I appreciate it.

Mkoast1, we hope this answered your question. Let us know if there's anything else — we're here to help!

Best,

Jennifer

[JenniferV]

Hi Mkoast1,

I wanted to check back in to see if you still have other questions and concerns. Feel free to let us know if you do.

Thanks,

Jennifer

[JenniferV]

Hey there,

Just checking in to make sure that you've seen our response. Please let us know if you have other questions or concerns as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer

[Jeran]

Hey there!

We haven't heard back from Mkoast1, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Cathal and Jennifer!

Best regards,
Jeran