07-22-2022 05:13 PM
I lost my remote in a fire recently. tried connecting with my iPhone using Google TV app and it wouldn't connect. i reset the chromecast and now can't see the device to pair with on my iPhone using the Google TV app.
What can i do, as its difficult for me to get just the replacement remote
07-26-2022 11:38 PM
Hi Shadowood,
Thanks for reaching out. To confirm, are you re-setting up the Chromecast using your iPhone as a virtual remote? If yes, I'm afraid the setup only relies on the Chromecast Voice Remote. You can check from the Google Store to purchase a Chromecast Voice Remote and use it to set up your Chromecast with Google TV. Check here.
Thanks,
Jennifer
07-30-2022 04:05 PM
Hey there,
It's me again. How's it going? Still need help?
Thanks,
Jennifer
07-31-2022 12:46 AM
Hi Jennifer,
I still do. Google doesn't ship to my country, but yet runs an office in my country
07-31-2022 05:50 PM
Hi Shadowood,
Thanks for getting back to us. May I know what country you are in? Have you tried to check in the Google Store website link I've provided if your country is available on the list? If not, you may try to visit other stores that may sell this.
Thanks,
Jennifer
08-03-2022 06:06 PM
Hello there,
I wanted to check if you still need help. Feel free to let me know if you do.
Thanks,
Jennifer
08-05-2022 12:45 PM
Hey Shadowood,
Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.
Just checking up,
Jeran