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Chromecast won’t connect to WiFi

Gowsie
Community Member

Hi

i am having issues with Chromecast connecting to my WiFi. My chromecast has been working fine previously but in the last week or so it stopped working.

There is nothing wrong with my home wifi as my other apps can connect fine to it. I have tried deleting the google home app and resetting this up, switching the chromecast off, and rebooting my modem, but nothing seems to work. I also tried to reset factory settings but could not do this from the App, and there is no button on the device for 3rd Gen which is strange as on the troubleshooting options it says there is??

 

please help,

 

thanks 

 

3 REPLIES 3

djtetei
Bronze
Bronze

Chromecast 3rd generation reset button:

ngcb77.jpg

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS