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Chromecast wont start

AndreF
Community Member

Hi,

I did everything , reset the chromecast, able to set a device with google home when i start a movie with netflix or google chrome , It try to mirror and fail. After the tv return at the image show in the begining.

 

I need help

3 REPLIES 3

Jeran
Community Specialist
Community Specialist

Hey there AndreF,

I'm sorry about the late response, thank you for being patient! Were you able to fix that Chromecast issue? If not, I'd be happy to help out, let me just ask you some questions about what's happening:

  • When did this issue start happening?
  • What color is the LED light on the Chromecast?
  • What type of Android phone are you using?
  • Are you able to cast from another device, such as a computer or tablet?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from AndreF, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran