cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Chromecast

Zuriel
Community Member

On my smart TV I can watch streaming programs in two modes: first, through the built-in application, say, Prime-TV or Netflix; second, through the Prime-TV and Chromecast apps on my smartphone. 

The thing is that in all programs the picture on the screen is much better through the smartphone (but controlling the screen through the phone, more difficult). Is that common, and, anyway, what could be the explanation for that?

1 Recommended Answer

Byteguy
Gold Product Expert
Gold Product Expert

That's possible.  Chromecast devices work hard to give you the best picture possible and Google is constantly updating the software in the device.

It may be that the versions of the apps in your TV don't work as hard or haven't been updated recently.

Check with your TV manufacturer.  Make sure your apps are updated and see if they have any setting suggestions.

View Recommended Answer in original post

4 REPLIES 4

Byteguy
Gold Product Expert
Gold Product Expert

That's possible.  Chromecast devices work hard to give you the best picture possible and Google is constantly updating the software in the device.

It may be that the versions of the apps in your TV don't work as hard or haven't been updated recently.

Check with your TV manufacturer.  Make sure your apps are updated and see if they have any setting suggestions.

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from Zuriel, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Byteguy!

Best regards,
Jeran