cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Chromecast

Jdgmarino
Community Member

It keeps saying cannot connect to the cloud and the Chromecast on the Google home app

1 Recommended Answer

Ashepherdson
Platinum Product Expert
Platinum Product Expert

Try rebooting your wireless router and seeing if that clears up the issue.  If not then do a factory reset on the Chromecast and set it up from scratch luckily this doesn't take long.

View Recommended Answer in original post

3 REPLIES 3

Ashepherdson
Platinum Product Expert
Platinum Product Expert

Try rebooting your wireless router and seeing if that clears up the issue.  If not then do a factory reset on the Chromecast and set it up from scratch luckily this doesn't take long.

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from Jdgmarino, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Ashepherdson!

Best regards,
Jeran