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Chromecast

roger1
Community Member

I have a 2nd generation Chromecast. it has always cast from my laptop to my TV. I have just purchased a new laptop. I seem unable to connect laptop to Chromecast. i have connected my phone, but that is no help. The photos I wish to cast are on my laptop, not my phone. What can I do?

1 Recommended Answer

CarlosS
Bronze
Bronze

Assuming the new laptop is on the same network then my first guess would be a firewall preventing it from working. 

Take a look at https://support.google.com/chromecast/answer/3249268?hl=en#zippy=%2Cstep-follow-chrome-troubleshooti... on step 5 they cover firewalls. And the steps after that cover specific OS versions and what to do. 

View Recommended Answer in original post

4 REPLIES 4

CarlosS
Bronze
Bronze

Assuming the new laptop is on the same network then my first guess would be a firewall preventing it from working. 

Take a look at https://support.google.com/chromecast/answer/3249268?hl=en#zippy=%2Cstep-follow-chrome-troubleshooti... on step 5 they cover firewalls. And the steps after that cover specific OS versions and what to do. 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from roger1, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, InstantBits!

Best regards,
Jeran