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Chromecast

JNo
Community Member

I used to be able to use this device at my previous place but I can't get it to work after moving to my new home. 

I did factory reset but yet not able to set it up either in Google home or Nest. 

1 Recommended Answer

djtetei
Bronze
Bronze

Hard reset the Chromecast device and perform the entire setup procedure again.

View Recommended Answer in original post

4 REPLIES 4

djtetei
Bronze
Bronze

Hard reset the Chromecast device and perform the entire setup procedure again.

JenniferV
Community Specialist
Community Specialist

Hey there,

 

@djtetei, thanks for helping out.

 

@JNo, just checking in to see if you still need assistance with this issue. Feel free to reply to this thread if you still need more help.

 

Regards,

Jennifer

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from JNo, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, djtetei!

Best regards,
Jeran