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Chromecast

Frank2
Community Member

Can’t connect to new Wi-Fi, it keeps old Wi-Fi stubbornly. How to change it?

1 Recommended Answer

Cathal_S
Gold Product Expert
Gold Product Expert

Hi Frank2,

If you can't navigate the settings for your Chromecast because you have changed WiFi networks then perform a Factory Reset and set it up again for your new WiFi network.

https://support.google.com/chromecast/answer/6254654 

 

Regards,

Cathal

Regards,
Cathal

View Recommended Answer in original post

7 REPLIES 7

Cathal_S
Gold Product Expert
Gold Product Expert

Hi Frank2,

If you can't navigate the settings for your Chromecast because you have changed WiFi networks then perform a Factory Reset and set it up again for your new WiFi network.

https://support.google.com/chromecast/answer/6254654 

 

Regards,

Cathal

Regards,
Cathal

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

Frank2
Community Member

Dear Jeran,

 

Yes, it does. I can't connect to new Wi-Fi, it keeps old Wi-Fi stubborrnly. I don't have Factory Reset in my Google Home App.

 

Cathal_S
Gold Product Expert
Gold Product Expert

Hi again,

The link I provided above shows how to factory reset any Chromecast model either using the Google Home app or by manually pressing the reset button on the device itself.

 

Regards,

Cathal

Regards,
Cathal

Jeran
Community Specialist
Community Specialist

Hey there Frank2,

 

Were you able to follow Cathal_S's link and get your Chromecast factory reset?

 

Just checking up,

Jeran

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from Frank2, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Cathal_S!

Best regards,
Jeran