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Chromecast

Helena
Community Member

Försöker ominstallera chromecast efter ett strömavbrott men wifi får ingen kontakt med chromecast

3 REPLIES 3

JenniferV
Community Specialist
Community Specialist

Hi Helena,

 

Thanks for posting and sorry for the late response. Let's check on this further.

 

A few questions — what type of Chromecast device do you have? How far is the Chromecast from the WiFi router? What's the LED light status in your Chromecast? Please try to reboot your WiFi router and Chromecast. If the issue persists, please do a factory reset on your Chromecast and set up again.

 

Keep me posted.

 

Regards,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hey Helena,

 

I just wanted to see if you still need help. Please let me know if you have any other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Should that happen, please feel free to start a new thread and we'll be happy to help.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi there,

 

How's it going with your Chromecast? Were you able to reconnect it to your WiFi network?

 

Thanks,

Jennifer