Chromecast

[Jbyrew]

Hello, I am trying to connect my chromecast to my new internet but I can't find out hour to delete the old one. When I go to connect my chromecast to my Google home app it comes up saying that it fail to communicate with my chromecast even though I'm toughy next to it. 

[David_K]

If you've already changed to a different Wi-Fi network, try these steps:

1. Open the Google Home app.
2. At the top left, tap Add + > Set up device > New device > set up new devices in
your home.
3. Follow the in-app steps.

If these steps above don’t solve the issue, you’ll need to factory reset your Chromecast, then set it up again using your new Wi-Fi network and password.

Instead of factory resetting your Chromecast, if you're comfortable changing your router settings, you can change your new Wi-Fi network name and password in your router's settings to be the same as the previous ones. Your device should then automatically connect to the Wi-Fi.

[JenniferV]

Hi folks,

Thanks for the help, davidking.

Jbyrew, how's it going? Were you able to connect your Chromecast to your new network? Feel free to let us know if you still need help.

Best,

Jennifer

[JenniferV]

Hey there,

It's me again. I wanted to check back in to see if you still have other questions and concerns. We're here if you need more help.

Best,

Jennifer

[JenniferV]

Hi Jbyrew,

Just checking in to make sure that you've seen our response. Please let us know if you have other questions or concerns as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer