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Chromecast

Jason_Slama
Community Member

I recently had to factory reset my modem. Since then neither of my 2 chromecast will work. Can someone please help? 

4 REPLIES 4

David_K
Platinum Product Expert
Platinum Product Expert

Are your Chromecasts connected to Wi-Fi? Can you see them in the Google Home app?

Jeran
Community Specialist
Community Specialist

Hey there Jason_Slama,

Just checking up on this thread, did you have any more questions or need any additional help? 

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey Jason_Slama,

Did you have any more questions or need any additional help? 

 

Thank you for helping out here, David! 

Best regards,
Jeran
 

JenniferV
Community Specialist
Community Specialist

Hi Jason_Slama,

 

We haven't heard from you in a while so we’ll be locking this thread if there’s no update within 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.


Thanks for the help here, davidking and Jeran.

 

Regards,

Jennifer