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Chromecast

Tinus
Community Member

Good day.. I bought a Chromecast 3rd gen.. the device doesn't show on the tv so i can't do the setup.. and google home doesn't pick up the device as well.. need help setting up the Chromecast

3 REPLIES 3

Jeran
Community Specialist
Community Specialist

Hey there Tinus,

I'm real sorry about the late response, thank you for being patient! Were you able to set up your Chromecast? If not, I'd be happy to help out, let me just ask you some questions about what's happening:

  • What version of Google Home are you using?
  • What color is the LED light on the Chromecast?
  • Are you using a dual-band router?
  • What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from Tinus, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran