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Chromecast

AnneVic
Community Member

Jeg har en Mac-adresse på WiFi og kan ikke konfigurere Chromecasten min til TV-en. 

4 REPLIES 4

Jeran
Community Specialist
Community Specialist

Hey there AnneVic,

I apologize about the late response, thank you for being patient on this! Were you able to configure your Chromecast? If not, I'd be happy to help out, as I know it can be tricky to get everything set up properly. Let me just ask you some questions about what's happening:

  • Have you already seen this article on locating your Chromecast's MAC address? 
  • Are the devices connected to the same network band? Either 2.4GHz or 5GHz.
  • What color is the LED light on the Chromecast?
  • What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from AnneVic, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran