Chromecast

[Geraldine]

About a month ago my Chromecast just quit working, it was working fine and then just quit . So I went to my home app and it's filled with everything that's new and I can't get to a place

[Jeran]

Hey there Geraldine,

I apologize about the late response on this thread, thank you for being patient! Were you able to fix that Chromecast? If not, I'd be happy to help out, as I know I'd be disappointed if the device suddenly stopped working. Let me just ask you some questions about what's happening:
 

• Are you still able to see the Chromecast in Google Home?
• Do you get any kind of error message when trying to cast to the Chromecast?
• What color is the LED light on the Chromecast?
• What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran
 

[Jeran]

Hey there,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

[Jeran]

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

[Jeran]

Hey there!

We haven't heard back from Geraldine, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran