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Chromecast

Eriko89
Community Member

I got a new modem and new a network but my Chromecast can't find this network it still wants to connect to the old network.

How do I change the network conection for Chromecast?

2 Recommended AnswerS

David_K
Platinum Product Expert
Platinum Product Expert

If you've already changed to a different Wi-Fi network, try these steps:
Open the Google Home app.
At the top left, tap Add + > Set up device > New device > set up new devices in your home.
Follow the in-app steps.
If these steps above don’t solve the issue, you’ll need to factory reset your Chromecast, then then set it up again using your new Wi-Fi network and password. If you're using Chromecast with Google TV, follow these setup steps instead.

Instead of factory resetting your Chromecast, if you're comfortable changing your router settings, you can change your new Wi-Fi network name and password in your router's settings to be the same as the previous ones. Your device should then automatically connect to the Wi-Fi.

View Recommended Answer in original post

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from Eriko89, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, David!

Best regards,
Jeran

View Recommended Answer in original post

7 REPLIES 7

David_K
Platinum Product Expert
Platinum Product Expert

If you've already changed to a different Wi-Fi network, try these steps:
Open the Google Home app.
At the top left, tap Add + > Set up device > New device > set up new devices in your home.
Follow the in-app steps.
If these steps above don’t solve the issue, you’ll need to factory reset your Chromecast, then then set it up again using your new Wi-Fi network and password. If you're using Chromecast with Google TV, follow these setup steps instead.

Instead of factory resetting your Chromecast, if you're comfortable changing your router settings, you can change your new Wi-Fi network name and password in your router's settings to be the same as the previous ones. Your device should then automatically connect to the Wi-Fi.

Eriko89
Community Member

Dear David,

Thanks for the explention I now have a fully working Chromecast again.

All I had to do was adding again to my home.

 

CSteward37
Community Member

I have the same issue, however, my googe Home won't find it. It was set up in 2013 on an old network and I cannot get to it to reset the network on the chromecast. I'm about ready to throw it out!

 

Jeran
Community Specialist
Community Specialist

Hey there CSteward37,

 

What model of Chromecast do you have? All the devices have a way to factory reset the device using a button on the device itself. That way, you can forget the old network, without needing to be connected to the old network.

 

Let me know if you have any questions about that!

 

Best regards,

Jeran

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from Eriko89, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, David!

Best regards,
Jeran