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Complain regarding google home

Neel_definitel
Community Member

I cannot able to use screen cast option whenever i click it it doesn't performed and it crash in other tv cast it work perfectly but in my new Android tv which is supporting latest chromecast build in feature which is use by google home it can cast by only one time not 2 second time I hope you understand my problem so plz get it's solution as soon you can 🙏🙏

1 Recommended Answer

tripleshot
Community Member

The most common issue is the tv and the casting device are on different wifi networks (home vs guest network).  

Also, make sure the new tv is fully updated in settings.  Often you can find a youtube video on the exact make and model of tv if it is tough to find on the tv.

All things Google: Google Fiber, Google WiFi, Chromebooks, Nest, Pixel phones, Fitbit, Chrome, Google Account, Chromecast, etc.

View Recommended Answer in original post

4 REPLIES 4

tripleshot
Community Member

The most common issue is the tv and the casting device are on different wifi networks (home vs guest network).  

Also, make sure the new tv is fully updated in settings.  Often you can find a youtube video on the exact make and model of tv if it is tough to find on the tv.

All things Google: Google Fiber, Google WiFi, Chromebooks, Nest, Pixel phones, Fitbit, Chrome, Google Account, Chromecast, etc.

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from Neel_definitel, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, tripleshot!

Best regards,
Jeran