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Conectar ao wi fi

Fatimavielmo
Community Member

Troquei a operadora do celular e de lá para cá não consigo conectar o Netflix do celular na Tv. R cebo aviso de Não foi possível conectar ao Wi fi - verifique se o nome e a s nhã da sua rede estão corretor. Ocorre que mudei a s nhã da rede e agora não consigo mudar no Chromecast. Já fiz todas as tentativas possíveis.

 

1 Recommended Answer

JenniferV
Community Specialist
Community Specialist

Hi Fatimavielmo,

 

Thanks for posting. If you changed your Wi-Fi network or you make changes to your WiFi network settings like changing the password or the WiFi name, perform a factory reset on your Chromecast and set it up on the network.

 

Thanks,

Jennifer

 

View Recommended Answer in original post

4 REPLIES 4

JenniferV
Community Specialist
Community Specialist

Hi Fatimavielmo,

 

Thanks for posting. If you changed your Wi-Fi network or you make changes to your WiFi network settings like changing the password or the WiFi name, perform a factory reset on your Chromecast and set it up on the network.

 

Thanks,

Jennifer

 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from Fatimavielmo, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Jennifer!

Best regards,
Jeran