03-03-2022 10:18 AM
I'm using Home app on my Android and when I try to connect to the named device it connects to the WIFI but states no Internet. On the TV screen it says to check the user name and password.
I did change the router password, and was able to change in my phone, but can't find an option in the Home app to make these changes?
Answered! Go to the Recommended Answer.
03-03-2022 10:21 AM
Hi GriffDGrand,
Please try factory resetting your Chromecast and then setting it up again with your new WiFi network information.
Factory Reset:
https://support.google.com/chromecast/answer/6254654
Regards,
Cathal
03-03-2022 10:21 AM
Hi GriffDGrand,
Please try factory resetting your Chromecast and then setting it up again with your new WiFi network information.
Factory Reset:
https://support.google.com/chromecast/answer/6254654
Regards,
Cathal
03-03-2022 08:02 PM
Thank you Cathal_S,
I already deleted the Home app from my phone, but see it can still be reset from the device itself. I'm actually not sure which Gen I have, but just purchased the item within the past 6 months.
I will followup.
03-04-2022 07:12 AM
Thank you again Cathal_S, the reset worked and it show's TV can be watched. Sadly I'm am unable to link to Prime Video.
However since you solved the issue I presented here, I will post as another issue.
03-11-2022 11:10 AM
Hey there!
It looks like Cathal_S was able to solve GriffDGrand's issue, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.
Thank you for your help, Cathal_S!
Best regards,
Jeran