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Connecting chromecast

Mitch67
Community Member

same sort of problem with connecting my chromecast.changed my wi fi password and finding it impossible to now connect my chomeast.keep getting"unable to connect,"

4 REPLIES 4

JillG
Diamond Product Expert
Diamond Product Expert

Hi @Mitch67 

Do a full reset set it up like new.  You should be able to then use your Chromecast. Let us know if your run into any trouble.

Jill

JenniferV
Community Specialist
Community Specialist

Hi there,

 

Thanks for the help here, JillG.

 

Mitch67, we hope that helps but if you're still having trouble, please manually connect to the Chromecast SSID. Here's how: go to the phone settings > Open Wi-Fi and connect to the Chromecast SSID (Example: Chromecast1234, Living Room TV, Bedroom TV, etc.) > Go to the Google Home app and try to set it up again.

 

Regards,

Jennifer

Jeran
Community Specialist
Community Specialist

Hey there Mitch67,

Do you have any more questions or need any additional help? 

Thank you,
Jeran

JenniferV
Community Specialist
Community Specialist

Hello Mitch67,

 

Just checking in to make sure that you've seen our response. Please let us know if you still need help or if you have other questions or concerns as we will be locking this in 24 hours. Feel free to start a new thread and we'll be happy to help.


Thanks for lending a hand, Jeran.

 

Regards,

Jennifer