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Connection is unstable

Shane456
Community Member

Hi there, I am going to go mad and get a DLNA streaming device and smash the Chromecast ultra as it is constantly disconnecting from wifi and always jittery when I watch it from my Samsung Galaxy S21 5G Android phone and I was given the sales pitch that that was the best feature on this device and it is advertised as the solution for all your streaming media applications and needs. What use is it when it won't work with wifi, Ethernet and a $500 nighthawk netgear lax20 modem router that is not a problem with any other system and I had the same problem with my old modem. I want to do a return on this one and get a new one please. How do I do this? 

Looking forward to your response.

1 ACCEPTED SOLUTION

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS
 

View solution in original post

3 REPLIES 3

djtetei
Gold Product Expert
Gold Product Expert

Contact the retailer where you purchased the device from.

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS