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Crome cast in Australia wont allow any Australian app to be download, says not permitted

Kristy
Community Member

Crome cast in Australia wont allow any Australian app ( abc iview, 7plus, 9 etc. ) to be download, says not permitted in your area..... I live in Australia, have re-set multiple time and checked for update still nothing. 

 

No vpns running please help 

4 REPLIES 4

Jeran
Community Specialist
Community Specialist

Hey there Kristy,

I apologize about the late response, thank you for your patience on this! Were you able to fix that location issue? If not, I'd be happy to help out, since I know I'd be frustrated if I couldn't download an app made for my area! Let me just ask you some questions about what's happening:

  • When did this issue start happening?
  • Are you trying to install the app on your phone using Google Play?
  • Do you have your address entered on Google Play and Google Home?
  • What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from Kristy, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran