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Disney+ Videos in French, English Audio; only when launched from GoogleTV

Deedubb
Community Member

If I launch Disney+ on my phone and login with the same profile I get English video, English audio.

 

if I launch a Disney+ movie from googletv on my chrome cast I get French displays/visuals but English audio track.

 


if I launch a Disney+ movie from the googletv app on my phone I get French displays/visuals but English audio track too.

 

I am Canadian but English. My Disney+ app is English US. Google TV says to play in default…

 

Seems to be a problem with how googleTV starts Disney+…

 

Suggestions?

1 Recommended Answer

Deedubb
Community Member

Found solution. Google profile had English US & English Canada. Removed English Canada

View Recommended Answer in original post

3 REPLIES 3

Deedubb
Community Member

Found solution. Google profile had English US & English Canada. Removed English Canada

Jeran
Community Specialist
Community Specialist

Hey there Deedubb,

I'm just checking up on this thread, I'm glad you were able to find a solution! In that case, do you have any more questions or need any additional help? 

Best regards,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey Deedubb,

Do you have any more questions that we can address? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran