Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Disney plus problem chromecast

Community Member

When I send disney plus to the tv box mecool km3 that has chromecast the screen turns green, although the movie is seen in the background but it is green, only the audio is heard


Community Specialist
Community Specialist

Hey there ClarkeyMatt,

Thank you for visiting the Chromecast Community! Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. We hope you were able to get the help you need, but if you're still having issues, please reach out to Disney+ Support.

If the issue persists, feel free to create a new thread, and provide as many details as possible so that others can lend a hand. Hope this helps!

Best regards,