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El G cromecast no funciona

Gerardito
Community Member

No se puede inhabilitar el pto de acceso del router. Y entonces el dispositivo no se puede conectar a la red. Ideas??????? Please!!!!!

4 REPLIES 4

JenniferV
Community Specialist
Community Specialist

Hi Gerardito,

 

Thanks for reaching out. Could you please tell us more about what's going on? Is this an initial set up? What type of Chromecast device do you have? Are you getting a message that you need to disable the AP isolation setting in your Wi-Fi router? If you're not familiar with your Wi-Fi router settings, you may refer to your router manual or you may contact your router manufacturer to assist you in disabling this setting.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi there.

 

It's me again. How's it going? Still need help?


Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi Gerardito,

 

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from Gerardito, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Jennifer!

Best regards,
Jeran