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Facebook doesn’t connect to chromecast

Griss
Community Member

i can’t find the casting button to cast from Facebook to my google chrome… I’ve reset everything and it doesn’t appear. 

8 REPLIES 8

Missykay5
Community Member

I can’t do it anymore either.  Very frustrating 

Griss
Community Member

Maybe it’s the update! 
I’ve tried it with two phones and it doesn’t work and my teens phones do have it so weird

JenniferV
Community Specialist
Community Specialist

Hi folks,

 

Thanks for reaching out. Please make sure the Chromecast and the mobile device you're using for casting is connected to the same Wi-Fi network. Reinstalling the Facebook app and rebooting your mobile device might also help.

 

If the issue is isolated when using the Facebook app, please reach out to the app developer for further help.

 

Thanks,

Jennifer

 

Jeran
Community Specialist
Community Specialist

Hey there,

Does anyone have any more questions or need any additional help? 

Thank you,
Jeran
 

Griss
Community Member

I reinstalled fb app and it still doesn’t appear on my phone

JenniferV
Community Specialist
Community Specialist

Hey Griss,

 

Thanks for keeping us in the loop. Could you please try to use a different mobile device and check if the same issue persists? Also, have you tried reaching out to Facebook support to check this? 

 

Thanks for the help here, Jeran.

 

Regards,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hello there,

 

It's us again. How's it going? Do you still need help or have other questions and concerns?

 

Thanks,

Jennifer

 

JenniferV
Community Specialist
Community Specialist

Hi folks,

 

We haven't heard from you in a while so we’ll be locking this thread if there’s no update within 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer