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Factory reset

Scotty123
Community Member

I'm trying to get a chromecast somebody gave me To work it says I need to factory reset it can't factory reset it because I don't have Access to the original Wi-Fi Anybody know how to get around this

4 REPLIES 4

RXShorty
Gold Product Expert
Gold Product Expert

Hi @Scotty123

You can factory reset your Chromecast without having access to the WiFi.
Connect it to the power and your TV and press the button on the Chromecast.

Check THIS link for more information.

Jeran
Community Specialist
Community Specialist

Thank you for helping out on this thread, RXShorty!

Hey there Scotty123,

I'm just checking up on this thread, do you have any more questions or need any additional help? 

Best regards,
Jeran

JenniferV
Community Specialist
Community Specialist

Hi there,

 

Thanks for the help here, RXShorty and Jeran.

 

Scotty123, it's us again. Have you checked the article shared by our Product expert? Feel free to let us know if you still need help, we're always here for you!

 

Best,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hello Scotty123,

 

Just checking in to make sure that you've seen our response. Please let us know if you still need help or if you have other questions or concerns as we will be locking this in 24 hours. Feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer