First Generation Chromecast

[Flipalicious]

My Chromecast wasn't casting from any of my apps, so I did a factory reset. Now I'm trying to set it up on the Google Home App but when it looks for devices nothing happens, it goes through the motions of searching then goes back to the What are you setting up? page. Is there something that I am missing in the setup process after the factory reset? Or is it time to invest in a newer Chromecast?

[Premixem]

I have the same problem with this chromecast 

[Flipalicious]

I figured it out after some researching! It is working fine now.

[JenniferV]

Hi there,

Thanks for reaching out to the Chromecast Community forum!

Flipalicious, thanks for updating the Community and glad to hear that this has been sorted out. In the meantime, do you still have other questions and concerns?

Premixem, I'm sorry to hear that you're also experiencing the same issue with your Chromecast. Please try to manually connect to the Chromecast SSID. Here's how: Go to the phone’s Settings > Open WiFi and connect to the Chromecast SSID (Example: Chromecast1234, Living Room TV, Bedroom TV, etc.) > Go to the Google Home app and try to set up again.

Thanks,

Jennifer

[Jeran]

Hey there Flipalicious,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

[JenniferV]

Hi folks,

Just checking in to make sure that you've seen our response. Please let us know if you have other questions or concerns as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks for the help, Jeran.

Regards,

Jennifer