cancel
Showing results for 
Search instead for 
Did you mean: 

Google Chrome Cast

umairbaig5002
Community Member

Hi Buddies,

 

Hope your are fine...I have issue with my google chrome cast as i have two devices and both are active on all time but when one device is getting problem it automatically discount or change the display to other device please help me to solve the issue.

6 REPLIES 6

Jeran
Community Specialist
Community Specialist

Hey there umairbaig5002,

I apologize about the late response, thank you for your patience on this! Were you able to fix that issue? If not, I'd be happy to help out, since it sounds like this would be difficult to troubleshot on your own. Let me just ask you some questions about what's happening:

  • When did this issue start happening?
  • What is the firmware version of both Chromecast devices?
  • Do you have two different Chromecast devices plugged into two different TVs?
  • What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

umairbaig5002
Community Member

Hi Buddy,

Thanks for your response below are the details.

I have a Google chrome cast device firmware version 1.56.275994 model. I did not know how to check but it is gray now tell me can I upgrade its firmware for its final release....? and I have two devices in the same network at my office but sometimes when I connect it with my meeting room office it automatically switches to another device which is installed in my other office but that one is also connected with my same network.

Jeran
Community Specialist
Community Specialist

Hey there umairbaig5002!

 

Thank you for your response! Just out of curiosity, are these two Chromecast devices connected to the Google Home app? If so, you should be able to name each Chromecast device a different name. Then, when you go to cast from an app such as YouTube, it should list the two Chromecast devices, and you should be able to choose which one you'd like to connect to. 

 

Are you trying to cast from an app, or mirror an Android screen? Does it give you the option to pick between Chromecast devices?

 

I look forward to your response!

 

Best regards,

Jeran

umairbaig5002
Community Member

Yes sir i have two devices with different device name and i sync in via google home my first device name is meeting room and 2nd is with my name and i did not use third party application for to cast just cast it my laptop via google Chrome browser and when i connect via my meeting room device it automatically switch to my by name device this is what i faced

Azarco
Community Specialist
Community Specialist

Hi umairbaig5002,

Thanks for visiting the Community. 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

If you're still having trouble with your Chromecast devices, feel free to submit another post, and provide as many details as possible so that others can lend a hand. 

Best,
Alex