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Google Chromecast audio

franzzz
Community Member

Hi all. Just bought a used Chromecast Audio and it indicates that it may not be compatible with my wifi as it is supposedly from another country than Canada (like most things). Sure enough, it will not connect. Has anyone had this issue? Troubleshooting router settings hasn't yielded anything yet.

3 REPLIES 3

Jeran
Community Specialist
Community Specialist

Hey there franzzz,

I apologize about the late response, thank you for being patient! Were you able to fix that Chromecast Audio issue? If not, I'd be happy to help out, as I know this issue can be a bit tricky to deal with, just let me know, and we can look into it further.


I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran
 

franzzz
Community Member

Thanks for reaching out Jeran. I did manage to fix the issue! 

JenniferV
Community Specialist
Community Specialist

Hi there,

 

Thanks for the update and glad to hear that everything is up and running now.

 

Since the issue is now resolved and you don't have any additional questions and concerns, I'll go ahead and lock this thread. Feel free to create a new one should you need help in the future.

 

Thanks for the help, Jeran!

 

Best,

Jennifer