cancel
Showing results for 
Search instead for 
Did you mean: 

Google Home Can't find Google TV Chromecast after software update

AA14
Community Member

I just got Google TV and installation went well, but after software update can't find it any more from Google Home. I did factory reset (by pushing button) and still can't find it. Tried to install as a new device and still can't find my new Google TV. Tried with other anroid phone and same problem continues. Led just blinks slowly white.

1 ACCEPTED SOLUTION

Mj10200103
Community Member

Hi, I have a solution which works for me - 

  1. Reset your Chromecast.
  2. Connect your phone's Wi-Fi manually to your Chromecast’s service set identifier (SSID) [which is the name of the chromecast which usually says "chromecast[1234]" on the lower left of your TV screen].
    1. Open your phone’s Settings app 
    2. tap Wi-Fi 

       

       
    3. connect to the Chromecast SSID.
  3. Open the Google Home app and try setup again. Voila!

Hope this helps!! 

View solution in original post

4 REPLIES 4

Mj10200103
Community Member

Hi, I have a solution which works for me - 

  1. Reset your Chromecast.
  2. Connect your phone's Wi-Fi manually to your Chromecast’s service set identifier (SSID) [which is the name of the chromecast which usually says "chromecast[1234]" on the lower left of your TV screen].
    1. Open your phone’s Settings app 
    2. tap Wi-Fi 

       

       
    3. connect to the Chromecast SSID.
  3. Open the Google Home app and try setup again. Voila!

Hope this helps!! 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from AA14, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Mj10200103!

Best regards,
Jeran