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Google Home & Google Voice app

ninja660
Community Member

I’m wondering how one can unlink google voice from the Google Home app?

3 REPLIES 3

Azarco
Community Specialist
Community Specialist

Hey ninja660,

 

Thanks for reaching out — try these steps.

 

  1. Make sure the customer's mobile device is connected to the same Wi-Fi or linked to the same account as the speaker or display.
  2. Open the Google Home app.
  3. At the top right corner of the screen, tap the account icon.
  4. Verify that the Google Account on screen is the one linked to the speaker or display. To switch accounts, tap the dropdown arrow > choose another account or Add another account.
  5. Go back to Home view then select Settings.
  6. Scroll to Services. then tap Communication > Call providers.
  7. Select and available service
  8. Tap Unlink > OK to confirm.

Hope this helps!

 

Best,

Alex

Azarco
Community Specialist
Community Specialist

Hey ninja660,

 

Checking back in to see if the troubleshooting steps shared help. Let us know by updating this thread, and the community will be happy to lend a hand.


Thanks,

Alex

Jeran
Community Specialist
Community Specialist

Hey ninja660,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran