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Google Home says it's showing YouTube options on the Chromecast but nothing shows

drumsticks
Community Member

Hello,

I'm having the identical issue in the following closed thread.
https://www.googlenestcommunity.com/t5/Chromecast/Google-Home-says-it-s-showing-YouTube-options-on-t...

I believe I have Google Home, Assistant, and Chromecast updated, but not 100% certain about Chromecast. I have restarted everything multiple times and have gotten to the point that I have no more patience in hoping that this will be fixed automatically.
The previous closed thread does not indicate what the solution is at the end of the tread except that it must have been resolved, but perhaps that was said because the user never replied back. Therefore, maybe this issue is still ongoing for many of us even though the thread is closed. Please, tell us the solution.

1 Recommended Answer

Jeran
Community Specialist
Community Specialist

Hey there drumsticks,

I apologize for the late response, thank you for being patient! You mentioned that you have a 1st Generation Chromecast, is that correct? If that is the case, then I am sorry to say, but that older device isn't supported with the Google Assistant. You would need a newer generation of Chromecast in order to use that functionality. 

 

I hope that answers your question, and if you have any more questions, please let me know.

 

Best regards,
Jeran

View Recommended Answer in original post

5 REPLIES 5

Jeran
Community Specialist
Community Specialist

Hey there drumsticks,

I apologize for the late response, thank you for being patient! You mentioned that you have a 1st Generation Chromecast, is that correct? If that is the case, then I am sorry to say, but that older device isn't supported with the Google Assistant. You would need a newer generation of Chromecast in order to use that functionality. 

 

I hope that answers your question, and if you have any more questions, please let me know.

 

Best regards,
Jeran

drumsticks
Community Member

Although disappointing, I appreciate your candor.  Thank you.

Jeran
Community Specialist
Community Specialist

Hey there drumsticks,

No problem at all, in the meantime, do you have any more questions or need any additional help? 

Thank you,
Jeran

drumsticks
Community Member

That is all.  Thank you.

JenniferV
Community Specialist
Community Specialist

Hi drumsticks,

 

You're welcome. Since you don't have any more questions and concerns, we'll go ahead and lock this thread now. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

 

I appreciate your help here, Jeran.

 

Best,

Jennifer