Google TV Library Empty

[Busyb15]

When I select the Library feature on my Google TV it’s empty on both my devices? What gives? I’ve restarted, cleared the cache and even factory reset the device. Nothing works? Is the physical device having issues or the application?

[Dcrl]

I have the same issue. Continue watching doesn’t work either, the old Android tv was so customisable as well, I’m so disappointed with Google tv bring back Android Tv

[Jeran]

Hey there Busyb15,

I apologize about the late response on this, thank you for being patient! Were you able to fix that library issue? If not, I'd be happy to help out, as I know this issue can be frustrating. Let me just ask you some questions about what's happening:

1. When did this issue start happening?
2. What is the firmware version of your Chromecast?
3. Does this issue occur on a different network band?
4. What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran
 

[Jeran]

Hey there,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

[Jeran]

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

[Jeran]

Hey there!

We haven't heard back from Busyb15, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran