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Google TV remote not working

Community Member


I can no longer use my GTV. I had problem with apps not loading, and the remote not working correctly, I factory reset the device and now I'm stuck at the paring screen. My remote is no longer working. I have changed the batteries, took out the batteries overnight, took them out hold the home button and put the batteries back in, factory reset 5 times, presses the little button and tried pairing Bluetooth and tried using the Google TV app.  Nothing works.

What now? Thanks for any help.  


Community Specialist
Community Specialist

Hey there ShadowLynk,

Thank you for visiting the Chromecast Community! Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. We hope you were able to get the help you need, but if you're still having issues, please contact Chromecast support for further assistance.

If the issue persists, feel free to create a new thread, and provide as many details as possible so that others can lend a hand. Hope this helps!

Best regards,