Green box and voice telling me about each button

[Markabbott10]

I sat on my remote. Found it. Now some voice and a green box shows up and the voice tells me about every button the toggle crosses.  So frustrating as I can’t get the voice to stop and the remote once I open sling tv will not work. Tried factory reset. Didn’t work

[JenniferV]

Hi Markabbott10,

Thanks for reaching out. Could you please confirm if you have a Chromecast with Google TV? It's possible that the TalkBack feature was enabled. To disable it, please follow the steps below and let me know how it goes:

1. From the Google TV home screen, scroll up to the top navigation bar.
2. Select Profile Settings > Dashboard > Settings.
3. Select System > Accessibility.
4. Under Services, select TalkBack >  Disable > OK.

Thanks,

Jennifer

[JenniferV]

Hey there,

How's it going? Still need help?

Thanks,

Jennifer

[JenniferV]

Hello Markabbott10

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Regards,

Jennifer