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HELP TECH SUPPORT PHONE!!!!

dawnstano
Community Member

WHAT IS THE NUMBER FOR TECH SUPPORT????? I NEED TO SPEAK TO AN ACTUAL PERSON!!  I have looked all over the internet & there is NO number.  All the stupid links i keep following for help with my issue, always send me to more links!!!!!!!!!!  this is INFURATING!!!!  

PLEASE SOMEONE HELP!!!

2 Recommended AnswerS

Ashepherdson
Platinum Product Expert
Platinum Product Expert

https://support.google.com/chromecast/gethelp

Enter steps 1 to 3 , step 4 will give you the option to either chat , or have them call you.

 

 

 

View Recommended Answer in original post

Ashepherdson
Platinum Product Expert
Platinum Product Expert

Scroll down.. see where it says contact us? Click that. 

View Recommended Answer in original post

24 REPLIES 24

Ashepherdson
Platinum Product Expert
Platinum Product Expert

https://support.google.com/chromecast/gethelp

Enter steps 1 to 3 , step 4 will give you the option to either chat , or have them call you.

 

 

 

dawnstano
Community Member

WHAT IS THE NUMBER FOR TECH SUPPORT????? I NEED TO SPEAK TO AN ACTUAL PERSON!!  I have looked all over the internet & there is NO number.  All the stupid links i keep following for help with my issue, always send me to more links!!!!!!!!!!  this is INFURATING!!!!  

PLEASE SOMEONE HELP!!!

JenniferV
Community Specialist
Community Specialist

Hi dawnstano,

 

Thanks for reaching out. It looks like you've posted your concern twice and one of our PE's and Community Specialists responded to your other thread. Please reply to it if you still need help and we'll be more than happy to help. 

 

Also, please be advised that I'll merge this to your other thread and this one will be automatically locked.

 

Thanks,

Jennifer

vrush
Community Member

Jennifer I need help but want to talk to someone on phone

Ashepherdson
Platinum Product Expert
Platinum Product Expert

As per my first reply, you can call them or get a call from the contact page 

https://support.google.com/chromecast/gethelp

JenniferV
Community Specialist
Community Specialist

Hey folks,

 

Thanks for the help here, Ashepherdson and Jeran.

 

dawnstano and vrush, were you able to talk to our support team by clicking the link provided by Ashepherdson? Still need help?

 

Thanks,

Jennifer

YES i still need help !!  IM LOOKING FOR A PHONE NUMBER!!!!!!!!!  not a link to search topics on their site.  my topic is NOT there.  PLEASE PROVIDE A PHONE NUMBER

THANK YOU

Jeran
Community Specialist
Community Specialist

Hey there dawnstano,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey dawnstano,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

06aglek
Community Member

Silly you haven't tou learned yet that google support isnt real at all. There is not 1 single alive person that works as support for this company because everyone has issues using there products and yet yall keep buying them. Aint it time to switch to Alexa?

Ashepherdson
Platinum Product Expert
Platinum Product Expert

This is a community forum.. product experts are not Google employees but people who want to help others.  If you need to contact Google support you can easily do so.  

JenniferV
Community Specialist
Community Specialist

Hi there,

 

06aglek, we understand why you feel that way and we appreciate you sharing your thoughts about us. We'll take this as feed as we're always looking for ways to improve our products and services.

 

dawnstano and vrush, how's it going? Still need help?

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hey there,

 

It's us again. We want to check if you still have other questions and concerns. Feel free to let us know if you do.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi folks,

 

We haven't heard from you in a while so we’ll be locking this thread if there’s no update within 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer

Ashepherdson
Platinum Product Expert
Platinum Product Expert

Did you visit the link I provided? Look at my screen shot.. I followed my link, typed the name of the product I needed help with, hit next and got options to get a call.  

Screenshot_20220801-115551.png

 

no your link took me to a page to enter my question for help.  

please send this link from screen shot above 

Ashepherdson
Platinum Product Expert
Platinum Product Expert

My link did take you there.. I just clicked if once again.  Click the link.. you end up on a page asking what Google can help you with.  Enter the product you wish for help on (Chromecast), hit next, scroll down and hit next step, and it ends up on the contact page.  

 

Ashepherdson
Platinum Product Expert
Platinum Product Expert

Scroll down.. see where it says contact us? Click that. 

FOUND IT!!!!  THANK YOU SOOOOOOOOOO MUCH!!

 

I still need help !!  IM LOOKING FOR A PHONE NUMBER!!!!!!!!!  not a link to search topics on their site.  my topic is NOT there.  PLEASE PROVIDE A PHONE NUMBER

i spoke to someone before & they helped me with my remote for my TV- it is not working & ive done all the things they had me do before.... 

THANK YOU

JenniferV
Community Specialist
Community Specialist

Hello dawnstano,

 

Thanks for posting. It looks like you have an existing thread that has a similar concern and one of our Product Experts was able to walk you through on how to get in touch with our phone support team. I'll go ahead and merge this one and this will be automatically locked once successfully merged to the other thread.

 

Thanks,

Jennifer

Jeran
Community Specialist
Community Specialist

Hey there dawnstano,

 

I'm glad to hear that Ashepherdson was able to walk you through that! In that case, did you have any more questions or concerns for us?

 

Best regards,

Jeran

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from dawnstano, and it's been a few days, so I'm locking the thread in 24 hours. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Asheperdson and Jennifer!

Best regards,
Jeran