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Help: I can't install YouTube on a Chromecast with Google TV

reflexline
Community Member

I'm trying to set up a new Chromecast with Google TV. For some reason I am unable to download the YouTube app. When I search for the app, It doesn't even show up. I am living in Cambodia, and I'm not aware of any reasons why it wouldn't let me download it.

Does anyone know what might be causing the issue? I've already tried updating the firmware and doing a factory reset.

Thank you.

1 Recommended Answer

Cathal_S
Gold Product Expert
Gold Product Expert

Hi reflexline,

 

It's probably because you a using the device in an unsupported country. If you can not purchase the device from the Google store within your country then Google consider it as unsupported, sorry.

 

 

Regards,
Cathal

View Recommended Answer in original post

4 REPLIES 4

Cathal_S
Gold Product Expert
Gold Product Expert

Hi reflexline,

 

It's probably because you a using the device in an unsupported country. If you can not purchase the device from the Google store within your country then Google consider it as unsupported, sorry.

 

 

Regards,
Cathal

reflexline
Community Member

Thank you for this information Cathal.

Jeran
Community Specialist
Community Specialist

Hey there reflexline,

I'm glad Cathal was able to answer your question! Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey reflexline,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran