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How do you actually change your photo of who is casting?

Jeremyjud
Community Member

I use an older (2nd Gen?) Chromecast and every single time I cast something it shows that it is being cast from a profile with an old picture that I don't want it to show anymore. I have changed the pictures on my Google account, YouTube, deleted the picture off my phone, I've searched every place with a profile picture that I can think of and nothing changes the picture that pops up when I cast. There's gotta be something simple I'm overlooking. Thanks for any advice.

3 REPLIES 3

JenniferV
Community Specialist
Community Specialist

Hello Jeremyjud,

 

Thanks for reaching out. When you pick a new profile picture, it can take up to 24 hours to update. Could you please confirm if it's still showing your old photo after 24 hours? If the issue persists, please reinstall the apps that are still showing your old photo then, reboot your mobile phone and Chromecast.

 

Regards,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hey there,

 

I want to make sure you're all good — did the steps help?

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi Jeremyjud,

 

Just checking in to make sure that you've seen my response. Please let me know if you still need help or if you have other questions or concerns as I will be locking this in 24 hours. Feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer